WE ARE BACK!
If you have already submitted a booking request…..
If you not submitted a booking request form….
- We will be contacting you via text message 48 hours before your appointment to complete our Covid-19 questionnaire. This must be completed prior to your appointment and we will be unable to treat you if this has not been completed. If we do not have your up to date mobile telephone number please send this to us asap via email.
- We will also be asking you to pre-pay for your treatments at the time of booking to limit the contact time in the salon.
ARRIVING FOR YOUR APPOINTMENT
We kindly ask that:
- You do not arrive too early for your appointment, we will not be using our waiting area. Wait in your car or outside in fresh air until just before your appointment time. When you arrive, please press the intercom and let us know you are here. Then please wait outside the front of the salon being mindful of social distancing until we collect you.
- Arrive alone for your appointment unless you need a carer. The carer will be unable to wait in the salon. No children will be permitted.
- Once in the salon, sanitise your hands with the sanitiser provided
- We will be unable to provide any drinks at this time
- Please only bring minimal belongings with you, avoid large bags, coats (weather permitting) scarfs, jewellery etc
- You will be required to wear a mask in the salon, you are welcome to bring your own or we can provide one at a small charge.
- Our toilet will be out of use, please bear this in mind before leaving for your appointment
- The team will be fully equipped with the PPE required so you can completely relax through your appointment
- We will be allowing extra time after each appointment to sanitise and thoroughly clean the treatment area, as well as frequent cleaning of high touch common area surfaces. If you arrive more than 5 minutes late for your appointment we will be unable to do your treatment due to the strict timetable we have to work to.
- Walk in appointments or sales will no longer be available, please contact us in advance.
Please do not come to the salon if you have experienced any cold or flu symptoms in the last 14 days or have been in contact with anyone with cold or flu symptoms in the last 14 days