STRICT & ENFORCED 24 HOUR CANCELLATION POLICY
Your appointments are very important to Lift, it is reserved especially for you, we understand that sometimes schedules adjustments are necessary; therefore, we respectfully request at least 48 hours’ notice for cancellations.
We have now put in a procedure for late cancellations and no shows. Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance because we know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, a cancellation fee will now apply.
– Less than 48 hour notice will result in a charge equal to 50% of the reserved service amount. Less than 24 hours will result in a 100% charge.
– “NO SHOWS” will be charged 100% of the reserved service amount and to make any further bookings full payment will be required upfront.
– If you have more than one service booked and you decide that you only want part of the treatment, the full amount will be charged if you have not given us 48 hours notice.
Any multiple services or beauty packages must be held with a credit card. Multiple services or packages not cancelled 48 hours in advance will be charged 100% of the reserved service amount. A credit card “HOLD” transaction may be made on your credit card to reserve the appointment time.